Flóra Borsi Store - Shipping Policy

 

Effective Date: 20 November 2023

 

Thank you for shopping at Flóra Borsi Store. We are committed to providing you with a seamless shopping experience, including a transparent and efficient shipping process.

 

1. Order Processing Time:

 

Orders are typically processed within 1-2 business days after the order is placed. Please note that processing times may be longer during peak seasons or sales events.

 

2. Shipping Methods and Delivery Times:

 

We offer several shipping options to meet your needs:

 

   a. *Standard Shipping:* Estimated delivery within 5-21 business days.

   

   b. *Express Shipping:* Estimated delivery within 2-3 business days.

 

3. Shipping Costs:

 

Shipping costs are calculated at checkout and are based on the weight of your order, the shipping method selected, and your delivery address. You can view the shipping cost before completing your purchase.

 

4. International Shipping:

 

We currently offer international shipping to select countries. International shipping costs and delivery times vary depending on the destination. Please note that customs duties and taxes may apply and are the responsibility of the recipient.

Posters, Framed Canvas Pieces, Phone Cases are produced in multiple countries, such as the USA, France, Germany, Hungary, Australia and Canada.

5. Order Tracking:

 

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status and location of your package.

 

6. Shipping Delays:

 

While we strive to deliver your order on time, unforeseen circumstances such as weather conditions, customs delays, or other external factors may cause shipping delays. We appreciate your understanding in such situations.

 

7. Address Accuracy:

 

Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

 

8. Lost or Stolen Packages:

 

If your package is lost or stolen after being marked as delivered, please contact the shipping carrier directly. We recommend checking with neighbors or building management as well.

 

9. Contact Us:

 

If you have any questions about our Shipping Policy or need assistance with your order, please contact our customer support team at info@floraborsi.store. We are here to help!

 

Thank you for choosing Flóra Borsi Store.

 

*Note: This Shipping Policy is subject to change. Please check our website for the most up-to-date information.*